Troubleshooting

Graphics problems: NVIDIA Quadro graphics

Issues may arise concerning view window performance and compatibility with graphics systems. These issues include view window crashes, visual artifacts and poor graphics performance. For optimum performance if using NVIDIA Quadro graphics cards, we recommend using the "3D App - Game Development" global preset in the NVIDIA Control Panel.

Graphics problems: Switchable graphics or dual GPU

Issues may arise concerning view window performance and compatibility with graphics systems. These issues include view window crashes, visual artifacts and poor graphics performance. For optimum performance if using a notebook computer with switchable graphics or dual GPU, we recommend ensuring the 'high performance' graphics option is selected.

Resetting the position of the dialogs (windows) in my workspace?

Data persistence in this software extends to placement of dialogs (windows) in the workspace. Once a session is complete, the next time the programs is opened, panels will appear in the same position as the previous session. This can cause a problem if, for example, two monitors were used and a panel was placed on the second monitor. Panel positions can be reset using the resetting dialogs here.

Working on data if the computer does not have sufficient memory to display it

Data can be edited without displaying it in a view window. Filter data to decrease the file size and then display it.

Opening older projects or databases with a new version of PointModeller

Object types have changed slightly between the versions of PointModeller. To be able to be used in a newer version of PointModeller they need to be upgraded by clicking continue.

Once they're upgraded, the projects or databases cannot be used with an older version of PointModeller because it doesn't understand the new upgrades.

Your option are:

  • Selecting Backup: (This will create a copy of the database) if you intend to continue using an older version.
  • Selecting Continue: (Recommended) to proceed with the upgrade and use the latest version.
  • Selecting Cancel: To cancel the process, in this case you will not be able to open your database.