Support

Maptek provides technical support across our range of products. If you need assistance, please contact your nearest office.

Australia

Eastern/central region
✉ support@maptek.com.au
☎ +61 7 3316 2828

Western region
✉ support@maptek.com.au
☎ +61 8 6211 0000

Mine measurement support
Laser Scanners, PointStudio, and Sentry
✉ isite.support@maptek.com.au
☎ +61 8 8338 9295

MineSuite support
✉ minesuite.support@maptek.com.au
☎ +61 2 4968 7150
Europe, North and West Africa, Middle East, Russia, and Central Asia

Edinburgh, UK
✉ support@maptek.co.uk
☎ +44 131 225 8447
Mexico and the Caribbean

Mexico City, Mexico
✉ soporte@maptek.com.mx
☎ +52 55 5250 8028
 
North America

Denver, USA
✉ support@maptek.com
☎ +1 303 763 4919
South America

Brazil
Support office: Belo Horizonte, Brazil
✉ suporte@maptek.com.br
☎ +55 31 3224 4888
☎ +55 31 2342 1203

Chile
Support office: Viña del Mar, Chile
soporte@maptek.cl
☎ +56 322 690 683
☎ +56 9 7878 5030
☎ +56 323 140 881

Peru
Support office: Lima, Peru
✉ soporte@maptek.com.pe
☎ +51 8017 0647
Southern Africa

Johannesburg, South Africa
✉ support@maptek.co.za
☎ +27 11 750 9660

Online resources

The following resources are available online:

Online help

Access help documentation for Maptek products online, including this manual in other languages.

help.maptek.com

Support requests

Submit a request for technical support.

maptek.com/support

Scanner servicing requests

Book a service for your laser scanner.

maptek.com/support/scanner_servicing.html

Contact information

Hardware Servicing

Maptek Pty Limited
Mine Measurement Solutions
63 Conyngham Street
Glenside SA 5065
AUSTRALIA

Tel: +61 8 8338 9222
Fax: +61 8 8338 9229
Email: isite.support@maptek.com.au
 
Maptek Head Office

Maptek Pty Limited
31 Flemington Street
Glenside SA 5065
AUSTRALIA

Tel: +61 8 8338 9222
Fax: +61 8 8338 9229
Email: info@maptek.com.au